Shipping, returns, and how to reach a human

Delivery, plainly

Orders placed before 2 pm Central on a business day leave our US warehouse the same or next business day. US delivery typically takes 3 to 7 business days, and a tracking link lands in your inbox the moment the carrier scans your parcel. The 3 and 6 bottle packages ship free anywhere in the United States; the single bottle carries a flat $9.95 shipping fee.

If your tracking has not moved for five business days, do not sit and worry: email us with your order number and we will chase the carrier or reship. Late packages are our problem to fix, not yours.

Returns, step by step

1. Email us within 60 days of delivery. Write to [email protected] with your order number and the word refund in the subject line.
2. Get your return authorization. We reply within one business day with the return address and a short authorization code.
3. Mail back your bottles. Full, partial, or empty, all of them count. A padded envelope from any US post office does the job.
4. Receive your refund. We refund the full purchase price to your original payment method within 5 to 10 business days of the return arriving.

The full policy lives on the refund policy page.

Talk to us

Email: [email protected]
Phone: (920) 462-0187
Hours: Monday to Friday, 9:00 am to 5:00 pm Central Time
Mail: Harborline Nutrition Group LLC, 1150 Cormier Rd, Suite 210, Green Bay, WI 54304

One security note worth thirty seconds: we will never email you asking for your card number, password, or bank details. If a message claiming to be Nerve Revive 360 asks for any of those, delete it and forward it to us so we can warn other customers.